Installed drivers, but Device Doctor doesn't recognize

[momchelle]

Hi Thomas,

I can't figure out how to take a screenshot of the device doctor scan (just started using Windows 7 and haven't learned the ins and outs of it yet--BTW, wonder if that could have anything to do with this problem?). But the items are:

Ricoh xD-Picture Card Controller
Ricoh Memory Stick Controller

Let me know if you need any other info. Thanks for helping!

Michelle