Corrupt or Missing Auto-install DVD Drive

[bytlite]

Hello forum,

I am a windows 7 64-bit user and have all of the sudden had severe problems with my Optiarc DVD RW AD-7260S. I custom built my PC and everything went smoothly and was running fine. (All drivers installed correctly) The only trouble I ran into was with my Wireless AE-1000 Logitech adapter that never installed correctly. So, today and I decided to uninstall the wireless ae-1000 driver and was planning to re-install it. Unfortunately I was unable to do so because my DVD drive was not displaying as usual in the "my computer window" and would not load my CD containing the driver software for my adapter. It was displayed simply as a CD drive. I went into the device manager window and was greeted with this "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39) The issue is, is the device is already updated to latest firmware update (1.03) and this device "auto-installs" the drivers needed software. My brother has the same DVD drive and his is working fine, he is also running the same hardware and OS.

Thank you in advance for any replies.

P.S. I have already done all the kiddy stuff like system restore etc.

VEN_8086
DEV_1C02

This is a SATA DVD drive.

[Thomas]

This is usually a registry issue, if you didn't found a solution and fix the problem already, here is how to fix the error by editing the registry:

1. Exit and close all applications currently running on your PC.
2. On Start > Run type Regedit and press the Enter key.
3. Next, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
4. Delete any of the following registry entries if they exist under this key:
* LowerFilters
* LowerFilters.bak
* UpperFilters
* UpperFilters.bak
5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.

[bytlite]

I accident forgot about this post, but that is the correct way to fix it. I forgot what program corrupted it. Anyway, thank you very much.