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manual driver updates
12-20-2011, 01:44 PM
Post: #1
manual driver updates
Hello;

I'm a new user of DD Pro and so far most (but not all) drivers seem to have installed smoothly. However, there are a few remaining that need to be installed manually. It isn't completely clear which device these particular updates apply to, or how and where to place the files if my attempt to update from the device manager (as I understand it) rejects the downloaded files.

The zip files I need help with are:
- Microcode Update Device,
- Microsoft TV/Video connection,
- Microsoft Kernel DRM Audio Descrambler.

I originally bought DD Pro because of a supposed driver conflict that crashes Windows when I connect my iphone 4s. All forums I've visited suggest that Logitech camera and/or HP drivers cause issues, but apparently any outdated driver can be problematic.

Please help! Thanks in advance. I'm also curious to know if any other DD user has had iphone problems with Windows XP...

Windows XP Home Edition, SP3

RAF
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12-21-2011, 10:41 AM
Post: #2
RE: manual driver updates
For installation of these updates unpack the archive files, and run the executable, if there is no executable then right-click the file with .inf extension and install, more details can be found in the the FAQ on
http://www.devicedoctor.com/device-doctor-faq.php

Though I think it's highly improbable that these items are part of the problem. I'd suggest to check Apple support on http://support.apple.com they have detailed support documents for thes types of issues, and their discussion forum https://discussions.apple.com/, those are the best places for more information.
I don't know about DD users but I was assisting some users with similar issues elsewhere and problems were usually due to iTunes software, so that might be worth a check as well.
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